FitSmash support

Help centre

Everything about competing, verification, rewards and the messages we send you.

Challenges & battles

Every challenge states the movement, target and time window up front. Join, log your evidence before the window closes, and the standings update as results clear verification.

Rep verification

Submitted clips are analysed automatically and given a count with a confidence band. Anything unclear is held for a human reviewer, and you can always ask for a second look from your readout screen.

Reviews, drift flags & disputes

Reviewers can approve, dispute or flag a submission. Every action is recorded with the reviewer, the reason and the time, and you see the same trail on your own set.

Rewards, XP & leagues

Verified work earns XP, streak days, achievements and SmashTokens. League placement updates as your points move, and tokens can be spent in the shop.

Notifications

Choose which categories reach you in-app and by email in your notification preferences. Security, payment and account notices are always delivered.

Contact support

Email support@fitsmash.eu with your athlete name and, if it is about a set, the time you submitted it. We answer during European business hours.